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FAQs

The questions people actually ask.

Clear answers about price, scope, timelines, ownership and what happens after launch. If yours isn't here, ask us directly.

What do I receive for £199?

A professionally designed business website of up to five pages: responsive layouts, design tailored to your brand, a contact or enquiry form, click-to-call and social links, a WhatsApp link where requested, basic page titles and meta descriptions, a search-friendly heading structure and sitemap, image optimisation, connection to an existing booking service where supplied, two consolidated revision rounds, launch assistance on compatible hosting, a short handover guide and 14 days of fixes for faults in the delivered work.

Is £199 a one-off fee?

Yes. £199 is a one-off fee paid to us for the design and build of your website. Hosting, a domain and ongoing website care are optional extras, and are only charged if you choose them.

Are domain and hosting included?

Not in the £199 design fee. You can keep your existing domain and compatible hosting, or add our Launch package, which includes hosting, SSL and one standard .co.uk domain. The first-year totals for every route are shown on the hosting and domains page before you buy.

Can I use my existing domain?

Yes. You remain the registrant of your domain. We connect it with your approval and explain any DNS changes before they happen.

Can I use my existing hosting?

Often, yes. Some hosts don't support the platform we build on, so we confirm compatibility before any payment is taken. If your current hosting isn't suitable, we'll tell you plainly and set out the alternatives.

What starts the 7-working-day timeline?

The clock starts once payment, your complete brief, your content and any required access have all been received. If we're waiting on feedback or approval from you, the timeline pauses until it arrives.

Do I provide the text and images?

Yes. You provide the page copy and the images you want to use, through a guided brief. We optimise and place them. Substantial copywriting, photography and new brand assets are quoted separately.

How many revisions are included?

Two consolidated revision rounds. One round is one list of changes submitted together within the agreed brief. Additional rounds, or changes outside the agreed brief, are quoted before any work starts.

Can you build an online shop?

Not within the £199 package. Online shops, memberships, custom applications, advanced integrations and additional pages are quoted separately. Tell us about your project and we'll send a clear proposal.

What does maintenance include?

Up to 30 minutes of small content updates each month, covering text, images, opening hours and contact details, plus routine checks of delivered pages and forms, platform or software updates where supported, and email support with an initial response target of two working days. Unused time does not roll over. Maintenance does not include hosting.

Can I cancel maintenance?

Yes. Website care is monthly with no minimum term, so you can cancel with notice and it stops at the end of the current billing period. Unused time doesn't roll over.

What happens if I cancel hosting?

Your website needs somewhere to live. If you cancel hosting you'll need to arrange another compatible host to keep the site online. We'll explain the migration options and can help with the move.

Who owns my domain?

You do. The domain is registered in your name as registrant, and renewals and transfers are explained clearly before anything is purchased.

What ownership do I get after payment?

You receive agreed rights to the paid-for project work we deliver for you. Third-party assets, software, fonts and platform access remain subject to their own licences. Where the platform we use doesn't provide unrestricted source-code export, we'll say so before you buy.

Are third-party subscriptions extra?

Yes. Paid third-party tools, premium plugins, booking platforms and stock assets are separate and are always confirmed with you before purchase.

How does the first-design guarantee work?

When we send your first homepage design, you have 7 calendar days to review it. If it isn't the right fit, request a refund of the £199 design fee before requesting revisions or approving further development. Refunded design work isn't licensed for use. Statutory rights are unaffected.

Can I build a website myself instead?

Yes. MadePossible.ai is our AI-powered website builder for people who'd rather build it themselves. It's a separate product on a separate site, linked from the navigation and the homepage.

£199

One-off website design

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