First-design guarantee
Love your first design — or get your £199 back.
Review your first homepage design. If it isn't the right fit, request a refund of your £199 design fee within 7 calendar days of receiving it, before requesting revisions or approving further development.
The detail
Exactly what the guarantee covers.
- It covers the £199 design fee.
- Request it within 7 calendar days of first-design delivery.
- It applies before you request revisions or approve further development.
- Refunded design work isn't licensed for use.
- Separately authorised third-party purchases are excluded only where clearly disclosed and lawful.
- Your statutory rights remain unaffected.
We record the date your first design is delivered and every revision or approval action, so this is administered the same way every time. Refund requests are reviewed by the studio owner.